Returns & Exchanges

Returns & Exchanges

You are eligible to return or exchange items within 21 days of receiving your order. To return your order or exchange items, the item(s) must be unused/unworn and with the original tags attached. We are unable to process returns or exchanges after 21 days of receiving your order.

Additional Information 

  • We offer free returns for U.S. customers. 
  • It may take up to 7-10 business days for your exchange or refund to be processed. 
  • We are not responsible for any lost returns. We recommend a shipping method with a proof of delivery or tracking number. 
  • We currently do not generate return labels for international shipments (outside of the U.S.). International customers will be responsible for return shipments & cost. 
  • Should you have further questions, feel free to contact us at support@liliasactive.com and we will reach out to answer any questions you may have. 

All sales items are non refundable only eligible for exchange.

How do I start a return? 

To initiate a return, please contact us at support@liliasactive.com and we will happily assist you.