Shipping & Customs Information

SHIPPING OPTIONS

We strive to ensure your package is delivered to you intact and on time – no matter where you are in the world. 

SHIPPING TIMES

Our goal is always to get your order as quickly as possible; however, in times of increased volumes, delays may be possible. You will receive a confirmation email once your order has been shipped. Our estimated delivery times below are based on the delivery destination of your order.

    UNITED STATES

    SHIPPING (4-7 WORKING DAYS)*

    • Free Orders above $55
    • $5.99 Orders $54.99 and below

      REST OF THE WORLD

      • Free – Orders above $150
      • $15 – Orders $149.99 and below

      ADDITIONAL INFORMATION

      • *Please note that due to COVID-19 rules and regulations we may experience shipping delays outside of our control.
      • Orders are shipped within 2 to 48 hours. We process orders Monday to Friday (excluding holidays).
      • If you do not receive your order after the estimated shipping timeframe, please contact our customer service team support@liliasactive.com within 7 days of the delivery date stated on your order tracking number.

      CUSTOMS & IMPORT FEES

      Please see some selected countries below.

      Country

      Custom Duty

      Europe

      No custom fees for some European countries. Please check with your local customs office for more information.

      United States

      No custom duties or taxes.

      Australia

      No custom duties on orders below AUS$1000. This could vary please check with the Department of Home Affairs for more information

      New Zealand

      No custom duties on orders below AUS$1000. This could vary please check with the Department of Home Affairs for more information

       

      Please Note:

      If you are uncertain whether you'll be subject to customs fees, we recommend that you contact your local customs office for more information, before placing your order.