Shipping & Customs Information
SHIPPING TIMES
Our goal is to always deliver your order as quickly as possible; however, in times of increased volumes, delays may be possible. You will receive a confirmation email once your order has been shipped. Our estimated delivery times below are based on the delivery destination of your order. You may track your order here.
UNITED STATES
- Free Shipping (3-5 working days)*
- Free Returns (please note our Return Policy)
REST OF THE WORLD
- Free – Orders above $150
- $15 – Orders $149.99 and below
- International customers will be responsible for return shipping costs.
ADDITIONAL INFORMATION
- *Please note that due to COVID-19 rules and regulations we may experience shipping delays outside of our control.
- Orders are shipped within 2 to 48 hours. We process orders Monday to Friday (excluding holidays).
- If you do not receive your order after the estimated shipping timeframe, please contact our customer service team support@liliasactive.com within 7 days of the delivery date stated on your order tracking number.
CUSTOMS & IMPORT FEES
Please see some selected countries below.
|
Country |
Custom Duty |
|
Europe |
No custom fees for some European countries. Please check with your local customs office for more information. |
|
United States |
No custom duties or taxes. |
|
Australia |
No custom duties on orders below AUS$1000. This could vary please check with the Department of Home Affairs for more information |
|
New Zealand |
No custom duties on orders below AUS$1000. This could vary please check with the Department of Home Affairs for more information |
Please Note:
If you are uncertain whether you'll be subject to customs fees, we recommend that you contact your local customs office for more information, before placing your order.